Job Details

Are you looking for an exciting, challenging and fast paced work culture? Would you like to work for an award winning Managed Service Provider (MSP)?

Vista IT Solutions is seeking skilled Information Technology Support Specialist to join our team at Cheshire, CT office. We are looking for someone, who enjoys working with a people, fast learner and can make an immediate contribution to our organization.

Requirements

Responsibilities and Duties:

The qualified candidate is expected to have a good knowledge of network architecture including but not limited to Networking, Infrastructure/Applications Support, Servers and Desktop Administration, Active Directory, Office 365, Virtualization VMware, Routing, Switching, Firewalls, Wi-Fi, VoIP, Infrastructure Deployment and Management, VoIP phone system implementation, and administration.

Other responsibilities include but not limited to:

• Client hardware and software support, new system setup and configuration, network connectivity, and scheduled on-call duties.
• Provide network, application, phone system, and desktop support to user environment.
• Recommendations to management about needed improvements, upgrades, new products and projects. Also other duties and projects will be assigned by management personnel.
• Manage network security equipment and software, e.g., firewall (SonicWALL), anti-virus and intrusion detection systems.
• Identify, troubleshoot, solve and document network connectivity and performance issues.
• Install, Configure, Manage and support Server Infrastructure(Both Physical and Virtual (VMWare/Microsoft) Servers, Firewall, Switches, WI-FI, IP Telephony and more.
• Monitor network performance and optimize the network for optimal speed and availability.
• Deploy, configure and upgrade network software, such as, enterprise antivirus or diagnostics programs.
• Implement and maintain emergency backup and restore systems for mission-critical network servers.
• Open to learning new technologies.

Requirements:

Bachelor’s or above in Computer Science or relevant experience in Information Technology Preferred

• 1 to 2 years experience in networking, systems and infrastructure administration.
• 1 to 2 years experience in supporting desktops and laptops.
• 1 to 2 years supporting VoIP and Phone system.
• Must have proficiency in the technologies like Firewall, Switching Concepts, Cisco/SonicWALL, Microsoft Servers, Active Directory, Office 365, IP Telephony.
• Require excellent experience in systems administration, LAN & WAN installation & configuration, routing & switching, and network security.
• Hands on experience in configuring, deploying, troubleshooting all the active networks and Network Issues is preferred.
• Require excellent English communication and documentation skills.
• Must be a self-starter, quick learner, well organized, and detail-oriented.

Certifications a Plus:

• Microsoft Certifications, Cisco Certifications (CCNP/CCNA/Other), A+, CompTIA, N+, other recognized industry certifications.

Discretionary Benefits for Qualified Candidates:

• Healthcare Benefits
• Mileage Reimbursement for authorized site visits
• Paid Time off

Experience: 1 – 2 Years

Job Type: Full-time